Returns & Refunds

30-day guarantee. If something arrives damaged, defective, or simply isn't what you expected, email ayersecommerce123@gmail.com within 30 days of delivery with your order number and a photo.

Damaged or defective items

We'll send a replacement or issue a full refund — no need to ship anything back.

Changed your mind

Unused items in original packaging can be returned within 30 days for a refund of the purchase price. Return shipping is the customer's responsibility. We'll send you the return address by email once your return is approved.

Refund timing

Refunds go back to your original payment method within 5–10 business days of approval.

Cancellations

Orders can be cancelled for a full refund if you email us within 12 hours of placing them. After that the order is usually already in processing and will need to be handled as a return.